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Terms and Conditions

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Last updated: 05 March 2026

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1. Scope and Acceptance

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These Terms and Conditions (“Terms”) govern the provision of coaching, mentoring, consulting, and related services offered by Dmytro Milashchuk, operating as a self-employed professional under the brand Dmytro Milashchuk (hereinafter referred to as “the Provider”), through the website www.milashchuk.com and through direct engagement with clients.

By booking, purchasing, or participating in any services offered by the Provider, the client (“Client”) agrees to be bound by these Terms.

If the Client does not agree to these Terms, they should refrain from using the services.

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2. Provider Identification

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Provider:

Dmytro Milashchuk
Self-employed Coaching and Mentoring Services
6 route de Crassier, Borex, 1277, Canton Vaud, Switzerland

Website: https://www.milashchuk.com
Email: dmilashchuk@gmail.com

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3. Nature of Services

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The Provider offers professional services including, but not limited to:

  • Personal coaching

  • Professional mentoring

  • Leadership or career development support

  • Workshops, courses, and training sessions

  • Advisory or consulting services

All services are intended for personal or professional development purposes only.

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The services do not constitute:

  • Psychological therapy

  • Medical advice

  • Legal advice

  • Financial advice

Clients are responsible for seeking licensed professionals where appropriate.

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4. Client Responsibility

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The Client acknowledges that:

  • Coaching and mentoring are collaborative processes.

  • Results depend on the Client’s own effort, decisions, and commitment.

  • The Provider does not guarantee specific results or outcomes.

The Client remains fully responsible for their decisions, actions, and results.

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5. Booking and Contract Formation

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A service agreement between the Provider and the Client becomes binding when:

  • the Client confirms a booking through the website, email, or other communication channel; and

  • the Provider confirms the booking.

The Provider reserves the right to decline service requests at their discretion.

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6. Fees and Payment

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Fees for services are indicated on the website or agreed individually.

Unless otherwise agreed:

  • Payments must be made in advance or immediately after of the scheduled session or service (depending on individual agreement between the Provider and the Client).

  • Accepted payment methods may include bank transfer, online payment systems, or other agreed methods.

  • All prices are stated in CHF or EUR unless otherwise specified.

The Provider is not subject to Swiss VAT, prices are not subject to VAT pursuant to Swiss VAT regulations.

Late payments may result in suspension or cancellation of services.

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7. Cancellation and Rescheduling

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Clients may reschedule or cancel appointments subject to the following conditions:

  • More than 24 hours before the scheduled session: rescheduling allowed without penalty.

  • Less than 24 hours before the session: the session may be considered used and non-refundable.

Exceptions may be granted at the Provider’s discretion.

If the Provider must cancel a session, the Client will be offered either:

  • a rescheduled session, or

  • a refund for the affected session.

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8. Refund Policy

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Unless otherwise stated:

  • Coaching packages and programs are generally non-refundable once started.

  • Refund requests may be considered on a case-by-case basis at the Provider’s sole discretion.

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9. Confidentiality

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The Provider commits to maintaining strict confidentiality regarding information shared during coaching or mentoring sessions.

Confidential information will not be disclosed to third parties unless:

  • required by law; or

  • the Client provides explicit consent.

The Client also agrees to respect the confidentiality of any group sessions or workshops.

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10. Intellectual Property

 

All materials provided by the Provider - including but not limited to:

  • training materials

  • exercises

  • worksheets

  • frameworks

  • recordings

  • course content

remain the intellectual property of the Provider unless otherwise stated.

Clients may use such materials for personal use only and may not reproduce, distribute, or sell them without written permission.

 

​11. Limitation of Liability

 

To the fullest extent permitted by Swiss law:

  • The Provider shall not be liable for indirect, incidental, or consequential damages arising from the use of the services.

  • The Provider’s total liability for any claim related to services shall not exceed the amount paid by the Client for those services.

Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.

 

12. Website Use

 

Users of www.milashchuk.com agree not to:

  • use the website for unlawful purposes

  • attempt to disrupt or compromise website security

  • reproduce website content without permission

The Provider does not guarantee uninterrupted availability of the website.

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13. Data Protection and Privacy

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Personal data is processed in accordance with:

  • the Swiss Federal Act on Data Protection (nFADP); and

  • applicable European data protection regulations (including GDPR) where relevant.

For details on how personal data is collected and processed, please refer to the Privacy Policy available on the website.

 

14. External Links

 

The website may contain links to third-party websites. The Provider is not responsible for the content or practices of those external sites.

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15. Amendments

 

The Provider reserves the right to modify these Terms at any time. Updated versions will be published on the website with the revised date.

Continued use of services after changes constitutes acceptance of the updated Terms.

 

16. Governing Law and Jurisdiction

 

These Terms are governed by the laws of Switzerland.

Any disputes arising in connection with these Terms shall fall under the exclusive jurisdiction of the competent courts of the Canton of Vaud, Switzerland, unless mandatory legal provisions provide otherwise.

 

17. Contact

 

For questions regarding these Terms, please contact:

 

Dmytro Milashchuk
Email: dmilashchuk@gmail.com
Website: https://www.milashchuk.com

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